What typically follows the First Notification of Loss during the claims process?

Study for the CII Certificate in Insurance - Insurance Claims Handling Process (IF4) Test. Prepare with multiple choice questions and expand your knowledge on insurance industry standards. Get ready for success!

The correct answer involves the sending of a detailed claims form, which is an integral part of the claims process following the First Notification of Loss (FNOL). After FNOL is initiated, the insurer requires more specific information to process the claim effectively. This detailed claims form serves to gather pertinent information about the incident, the parties involved, and the extent of the loss or damage. It is critical because it enables the insurer to assess the claim more thoroughly and helps establish the basis for any potential compensation. Completing this form accurately is essential to ensure that all relevant details are captured for further investigation and evaluation.

The other options involve processes that occur later in the claims handling sequence or are not necessarily direct follow-ups to FNOL. For example, a final settlement offer and closing of the claim typically occur after the entire assessment process, while the assessment of damage may happen concurrently with the claim investigation but is not the immediate next step following FNOL.

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