What is the purpose of the RTA personal injury claims portal?

The purpose of the RTA personal injury claims portal is specifically designed to facilitate claims arising from road traffic accidents, providing a streamlined process for claims with financial values up to £25,000. This portal was established to improve the efficiency of handling such claims, enabling both claimants and insurers to navigate the claims process more easily and quickly. By focusing on road traffic accidents, the portal ensures that specific guidelines and protocols are in place that cater to the unique aspects of these claims, which can vary significantly from other types of personal injury claims.

The threshold of £25,000 is significant as it allows for a range of claims while maintaining clear parameters that help expedite resolution. It also distinguishes the portal from systems that handle personal injury claims of lower financial thresholds or those not related to road traffic incidents, ensuring a targeted approach to addressing road traffic accident claims.