What behavior might suggest fraud when investigating claims between claimants and insurance companies?

Study for the CII Certificate in Insurance - Insurance Claims Handling Process (IF4) Test. Prepare with multiple choice questions and expand your knowledge on insurance industry standards. Get ready for success!

Frequent change of insurer can be a significant indicator of potential fraud during claims investigation. When individuals or businesses frequently switch their insurance providers, it may raise suspicions regarding their intentions. This behavior might imply that they are trying to exploit certain terms or conditions specific to different insurers, potentially leading to fraudulent claims. Frequent changes can suggest a pattern of taking advantage of new benefits or seeking coverage just prior to filing claims, which would be a red flag in the context of insurance fraud.

In contrast, consistent claim patterns, a long-term relationship with a single insurer, and a low volume of claims generally indicate stable and predictable behavior, aligning more closely with standard insurance usage and less with fraudulent activity.

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