If an insured disputes the facts post-arbitration, what is their primary course of action?

In the context of a dispute over the findings after arbitration, the primary course of action for the insured, if they remain unsatisfied with the outcome, is to pursue actions through the courts. This option allows them to seek a judicial review of the arbitration decision or challenge its validity based on specific legal grounds.

Arbitration is typically designed to be a final and binding resolution of disputes. The tribunal's decision usually carries weight, and parties must largely abide by its findings and terms. However, in certain circumstances, such as cases of procedural errors, breaches of natural justice, or manifestly incorrect findings, courts may become the appropriate venue for contesting the outcomes of arbitration.

While options such as further arbitration or engaging with the insurance ombudsman could be considered in specific contexts, they do not offer a definitive resolution in the same manner or context as pursuing legal action in the courts. Thus, court action remains the most viable pathway for disputing arbitration decisions, especially if the insured believes they have grounds to challenge the outcome significantly.